🇦🇺 Travelling from Australia? Here's what you need to know
Qantas and British Airways both arrive at Heathrow Terminal 3 and Terminal 5 respectively — many Qantas and Virgin Australia passengers connect via Singapore, Dubai, or Doha, so check which airline actually operates your final leg into London. After a genuinely long journey (20+ hours door to door), your driver will be waiting in arrivals with a name board so you can head straight to your hotel.
After 20+ hours of travel and at least one connection, the last thing you want is to navigate an unfamiliar taxi queue. Book online before you leave Australia, receive instant confirmation, and find your driver waiting with your name — whatever time you land.
Our vehicles are 100% electric Mercedes EQ, with flight tracking that accounts for connecting flights and delays, so you're covered even if your journey doesn't go exactly to plan.
Can I book from Australia before I fly?
Yes — we recommend it. Book online and you'll receive instant email confirmation with your driver's name and contact details.
What if I'm connecting through Singapore, Dubai, or Doha?
No problem — we track your final inbound flight into London, not your origin city, so connections and delays are automatically accounted for.
Which terminal will I arrive at?
Qantas uses Terminal 3, British Airways uses Terminal 5. If connecting via a partner airline, check your boarding pass as the terminal will depend on the operating carrier.
What currency do you charge in?
We charge in British Pounds (GBP). Your Australian card will convert automatically at your bank's exchange rate. Visa, Mastercard, and American Express are all accepted.
Is the price really fixed?
Yes — the price you see when you book is the price you pay, regardless of traffic or how long the journey takes.
How early should I book?
You can book any time — confirmation is instant 24/7. Given the long journey, many Australian visitors book weeks ahead as part of their trip planning.